In our time, there are cases where the cargo gets damaged during transportation more and more often. The reasons for which the cargo could get damaged during transportation are not small. Here it is necessary to understand whether the carrier is responsible for the damage received and whether it is possible to recover or seek compensation from him. According to statistics during the transportation the most common damage to the cargo are the following reasons:
- The transport of the cargo was in an accident;
- The breakdown of the refrigerator when transporting goods requiring a certain temperature;
- During transportation, the delivery dates for perishable goods were not met;
- The container in which the cargo was transported was damaged and moisture got into it;
- Violation of the requirements for fastening or placement of cargo in the body.
All of the above damage to the cargo during transportation is a lot of hassle and difficulties. If the cargo is damaged, both the recipient and the carrier suffer, and often even the sender. For example, when transporting electrical equipment, the container in which it was transported was exposed to rain, and in the upper part of the container there was a hastily glued hole. The recipient of the goods will receive the goods as a minimum with damaged packaging. And in general electronics is a delicate matter. No one will not give a guarantee that the wet package will not become the cause of the failure of the equipment in the future.
In most cases, the carrier's liability is insured against such losses. However, do not forget that the insurance policy can exclude a number of damages and has a limit on the payment of insurance compensation in the event of an insured event. It is also always necessary to remember that the insurance company will necessarily inspect the cargo and investigate the causes of damage to the cargo. Depending on the conclusions of the specialists of the insurance company, a person who in the future will prove to be not only guilty, but will also be obliged to compensate for loss, will also directly depend. When receiving a damaged cargo during transportation, it is necessary to perform a number of compulsory actions. This is necessary in order to further prove not only the fact of loss, but also justify the amount of compensation. First of all, the fact of receiving cargo with damages must be fixed by drawing up an act. The following must be indicated in the certificate:
- date and place of drawing up the certificate;
- surnames, names, patronymics and positions of persons participating in drawing up the act;
- a brief description of the circumstances that served as the basis for drawing up the act;
- description and actual size of the damaged or broken cargo;
It is also necessary to make notes in the appropriate boxes of transport documents from the carrier. Without them, in the future it will be difficult to prove that the cargo was delivered with damages. The act and the notes in the transport documents must be signed by the driver. After you received the goods, which shows signs of damage, it will not be superfluous to call the surveyor. Which in turn acting as an independent expert will conduct its investigation in order to identify the causes and extent of the loss. A brief list of activities carried out by an expert investigating loss:
- Inspection and fixation of cargo damage;
- Determination of the volume and extent of damaged cargo;
- Investigation of the causes of cargo damage;
- Collection of certificates and evidence;
- Assistance in drawing up claim documents for making a claim.
Based on the results of the survey, the surveyor issues a specialist opinion, which describes the reasons for the damage, the degree, and the amount of losses incurred by you. With this report, you can easily demand compensation even in court.